Refund Policy

Last Updated: Feb 12, 2025

At Apex Ads Agency, LLC, we are committed to transparency and customer satisfaction. If you have purchased a service that has not been used, we offer a full refund—no questions asked.

1. Full Refund for Unused Services

We provide a 100% refund for any unused service products upon request. If you have purchased a consulting session, marketing strategy package, or any other service but have not yet used it, you are eligible for a full refund.

2. How Refunds Are Processed

Refunds will be returned to the original payment method unless you request otherwise. If you prefer an alternative refund method, please specify your preference in your refund request.

• Visa, Mastercard, Discover, and American Express: Refunds for any unused service will be issued directly back to the card used for payment.

• PayPal: Refunds will be credited back to your PayPal account.

• Wire Transfers & ACH Payments: Refunds will be sent via the same method unless an alternative is requested.

3. Non-Refundable Services

Once a service has been initiated, refunds will be pro-rated based on the remaining available services or service period remaining. This includes:

• Completed or in-progress consulting sessions

• Marketing strategy or campaign management already delivered

• Web development, security, or bot protection services that have started

If you experience an issue with a service, we encourage you to contact us, and we will work with you to find a resolution.

4. How to Request a Refund

To request a refund for an unused service, please contact us at:

Email: Refunds@ApexAds.Agency

Include your order details and preferred refund method (if different from the original payment method).

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page. Continued use of our services after an update constitutes acceptance of the revised terms.

By purchasing our services, you acknowledge and agree to this refund policy.